#Lightspeed onsite gift card balance serial number
#Lightspeed onsite gift card balance update
#Lightspeed onsite gift card balance manual
#Lightspeed onsite gift card balance software

That’s hard enough knowing the hundreds of hours and contract labor we lost out on. So after months of that, we request to cancel our contract. Over promised Under delivered Zero communication Nothing In theory, the reporting In theory, the inventory management CONS I just can’t even start with the baseline of talking to someone other than my sales rep and at day 27, I’m tired of waiting. I’m not even expecting to get a working resolution with who I talk to. I just need to talk to someone besides him, a manager, a tier higher, anybody. As I’m writing this I’m having the sales rep (who has promised me for 27 days that a manager would call to discuss my frustrations and give me options for officially canceling our contract) is emailing me and telling me to wait 1 more day. I/we are the most mellow and chill people and company on the face of the planet and I have shaked with anger 3-4 times over this whole process. From the over promising and under delivering on the actual integration and battling back and forth for over a month on trying to get the setup right to deciding to break our contract based on all their broken promises and waiting over a month to have someone call and talk to me about what my cancel/return options were on our existing contract. I honestly don’t even know where to start. Our experience with Lightspeed is single handedly the worst experience we have ever had with any vendor, rep, or supplier. We’ve been in business for 5 years now (and been in the small business world for another 15).

#Lightspeed onsite gift card balance serial number

It would be nice to have the option for recurring billing and serial number tracking (not just adding a serial number to an item) as well as a better protocol for backordered items on Purchase Orders. There are some work-arounds that I have implemented. Customer support is available 24/7 and if they aren't able to answer my question immediately, I have received a timely follow-up within a day or two. Lightspeed Analytics is an invaluable resource for forecasting and identifying areas of opportunity. The accounting feature and its daily export to QuickBooks allows me to spend only a few minutes each day keeping books up to date.

We have been able to increase both sales and efficiency with this system. Integration across POS, eCommerce, Accounting, Data Analytics is excellent. Switching to Lightspeed has allowed me to more easily fulfil online orders, process transactions remotely, and communicate with our customer base more effectively.

#Lightspeed onsite gift card balance software

Our industry was using a server-based software which was cumbersome and VERY outdated. Although workarounds can be done to remedy it, but you'd have to seek assistance from Tech Support.

#Lightspeed onsite gift card balance update

It also has a companion product which is called Lightspeed Accounting that is comparable to Quickbooks CONSĪ few bugs are slowly being fixed as each maintenance and update is released, just like any other software. Although, it endorses Apple products, it works perfectly fine with Windows operating systems. The hardware associated to it works seamlessly like the tablets, scanners, and printers. It has filter functions for reporting, it auto calculates taxes by assigning it in the initial setup, browser printing integration, you can conveniently import inventory from a csv file to your POS system and export those reports in a csv format. Gone are the days of tallying and doing adjustments on a piece of paper.

#Lightspeed onsite gift card balance manual

I like the functionalities as it allows you to break free from the spreadsheet and manual entry. I tinkered with this software and got ot know this from the inside and out. What's great is that it integrates with ECommerce to be more efficient in selling your products out there, not just from the brick and mortar setup, but in the online as well. Overall, the software does a great job in helping Accountants, managers and front liners in the Retail industry.